What is self-service provisioning?
Self-service provisioning is a user-driven process that allows organizations' end users to independently request, configure, and deploy IT resources such as applications or workspaces without needing to rely on IT support.
Self-service provisioning relies on automated platforms, user-friendly portals or apps, and predefined templates to work.
Self-service provisioning is common in cloud environments and collaboration tools like Microsoft Teams. It speeds up access to resources, reduces the IT team’s workload, and ensures consistency through built-in policies and workflows.
Enabling this type of provisioning balances end user autonomy with organizational control and ultimately prevents sprawl, minimizes risk, and enhances productivity.
