User States

The system is set by default to report the user’s state as idle after five minutes of inactivity. It is possible to change that default period by navigating to the File tab, selecting Configuration from the left navigation bar, and then clicking on the Options button.
On the General tab, you can change the period after which user’s state will be reported as Idle.

Problem:

A particular user has not used the SysKit due to being on a vacation for two weeks, but the user is listed as working around the clock. Do you think that SysKit keeps logging a session even if the user is inactive or disconnected?

Solution:

Yes, that is the disconnected state. If the user is disconnected from the server, the session is still alive, so SysKit will log the user. If the user cleaned the log off, there is no session, so SysKit will not see the user anymore. A possible scenario is to configure cleaning of the log off after x hours of inactivity and release the resources on the server for other users.