Webinar Recording

How to scale up your Microsoft 365

Join Microsoft MVP Emily Mancini as she shares how one biotech utilized Microsoft 365 solutions to improve communication, collaboration, and manual business processes that led to a 96% adoption rate.

Foster trusted relationships across your organization

Rapidly growing companies must balance multiple strategic objectives with a seemingly endless list of action items while maintaining a focus on creating scalable solutions.

In this live webinar, we will share how one biotech experiencing 900% growth in 2 years utilized Microsoft 365 solutions to improve communication, collaboration, and manual business processes. Learn about the CX (customer experience) focused approach that led to a 96% adoption rate and fostered trusted relationships across the organization.

What you will learn

Evaluate the current needs across your organization

Discover where Microsoft 365 can make an impact and the tools to help develop your governance plan.

Empower your end users

Learn about proper training, Team site self-service, site templating options, and example roles & responsibilities for self-service.

Establishing a global steering committee

Drive right-sized solutions across the organization and explore options for long-term support.

Celebrate site owners’ efforts

Make sure to acknowledge champion users and ensure you receive feedback from end users.


Emily Mancini
Emily Mancini

Microsoft MVP

Emily is a lifelong learner. She is a passionate advocate for seamless user experiences- specializing in information architecture and user experience (UX master certified by Nielsen Norman Group). Emily is a three-time recipient of the Microsoft MVP award for M365 Apps and Services and a member of the Microsoft 365 Patterns and Practices team. She thrives on building accessible structures to help people find what they are looking for and better understand their surroundings. Emily infuses each project with effective change management and compassion for pain points – believing a human-centered process will yield the best results.