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Syskit Products Point Case studies Fortech

Fortech gained a clear overview of all sharing actions in OneDrive and SharePoint

Fortech case study
Customer
Fortech is a software outsourcing company with the highest standards for information security.
Challenge
Lack of a clear overview of all sharing actions in OneDrive and SharePoint.
Solution
Syskit Point’s automated access review for content shared in OneDrive and SharePoint.
Results
By automatically reviewing access in a single interface, the company now follows governance best practices.

Customer

Fortech acts in a dynamic IT industry as a software outsourcing company, where information security is at the top of its priority list. Providing full-stack custom software development services, from business analysis, architecture, and user experience design, to coding, quality assurance, and development operations, Fortech develops solutions for Automotive, Manufacturing, eCommerce, Healthcare, IoT, and the Cloud.

Florian-Rada-Fortech

Employing and collaborating with 1000 software engineers and growing, they are one of the largest IT service providers in the region, awarded by EY, IAOP, Forbes, and repeatedly included in Deloitte rankings of the fastest growing technology companies in Central and Eastern Europe.

Florian Rada is the Information Technology Manager at Fortech. He oversees the IT infrastructure and systems in the company. He also ensures that employees implement and follow cybersecurity best practices on processes, tools, and people.

The permission systems in OneDrive and SharePoint weren’t intuitive enough to have an overview of what’s happening with the content access. Therefore, it was not feasible and scalable to track and review all the sharing actions through it.

Florian Rada, Information Technology Manager, Fortech

Challenge

Several years ago, Fortech decided to move to a standard industry solution for organizational processes – the Microsoft 365 platform. It was a bold project with a complex implementation plan.

Fortech & Syskit Point case study

Lack of a clear overview of all sharing actions in OneDrive and SharePoint

After it was successfully implemented, Fortech team members started discovering the benefits of M365 tools. OneDrive and SharePoint were adopted as the most popular workspaces, and the sharing feature was one click away. However, security risk involving human mistakes regarding sharing content was growing due to increasing tool usage.

The permissions review process had to be updated according to the specifications of the new platform, but how?

The permission systems in OneDrive and SharePoint weren’t intuitive enough to provide Florian with a clear overview of what’s happening with content access. Therefore, it was not feasible and scalable for Fortech to track and review all sharing actions within the native system.

Solution

Florian was pleasantly surprised by how the Syskit team handled a feature request he had about an Excel report export. His request was solved fast and published in the next release. That showed Florian that Syskit has an agile and client-oriented product team that inspires reliability, making him determined to acquire the tool.

“OneDrive owners periodically participate in access review campaigns using a simple wizard menu and going through each review step.”

Syskit Point’s automated access review for the content shared in OneDrive and SharePoint

Florian asked Fortech’s Microsoft consultant for help, and he proposed Syskit Point as it meets Fortech’s process requirements. With Syskit Point’s Access Review feature, Fortech automated its permission review process. That enhanced efficiency by releasing a manual workload from Fortech’s IT team.

Additionally, Florian was pleasantly surprised by how the Syskit team handled a feature request he had about an Excel report export. His request was solved fast and published in the next release. That showed Florian that Syskit has an agile and client-oriented product team that inspires reliability, making him determined to acquire the tool.

Since then, Fortech’s Security Department has used Syskit Point for scheduling permission audits for SharePoint and OneDrive. Starting in 2021, Point’s access review process was improved by involving SharePoint site owners and OneDrive Space owners. Adopting the review process with the SharePoint site owners and OneDrive owners as main actors was easier with the Syskit Point user guides and live session dissemination. From then, moving forward, SharePoint site and OneDrive owners periodically participate in access review campaigns using a simple wizard menu and going through each review step.

Results

Overall, Florian gladly recommends Syskit Point not only for its features but also for the powerful and reliable team behind them. By automatically reviewing access in a single interface, the company now follows governance best practices.


Resulting in:

  • 1.
    Improved security

    The responsibility for access and content security is now shared with SharePoint site owners and OneDrive owners.

  • 2.
    Ensured governance

    The access review process is scaled by delegating it to owners, ensuring the company follows governance best practices as it grows.

  • 3.
    Increased efficiency

    While SharePoint site owners and OneDrive owners do the review properly by following a simple step-by-step guide, Florian can focus on more strategic tasks.

Besides the tool’s features, the services show me a powerful and reliable team behind them. This whole package provides peace of mind to someone responsible for the information security in a company. I was pleasantly surprised by how the Syskit Team handled a change request I had about an exported excel report. My request was solved fast and published in the next release. That showed me that Syskit has an agile and client-oriented product team, which inspires reliability, and it determined me to acquire the tool.

Florian Rada, Information Technology Manager, Fortech