Collaborative governance in Microsoft 365
The explosion of cloud collaboration has led to an incredible rise in productivity. It has also created many challenges that, up until recently, you had to rely solely on your IT team to solve.
This is no longer the case. Business users with no IT background can easily manage what once was a completely undecipherable and complex system.
All it takes is a few policies and process setups made by admins – Syskit Point, with its intuitive interface, will take care of the rest.
Challenge: Overburdened IT team and puzzled end users
Without a collaborative governance solution in place, your end users will face significant challenges and complexity every day.
They will happen when performing actions such as creating workspaces or sending access requests:
- Requesting to create different workspace types or join the existing ones.
- Defining access and permission rights when creating new workspaces, especially for external collaborators.
- Inability to perform management actions in their workspaces without IT help.
- Having to wait for basic requests and send reminders.
On the flip side, your IT team will spend most of their time solving support tickets for each and every one of them.
And your IT team may be buried under a long list of daily tasks and follow-up, such as:
- Creating new workspaces.
- Making sure sharing is done in a secure way.
- Making sure external users are not abusing their access.
- Overseeing activities such as creating anonymous links or adding guest users.
- Cleaning up orphaned and inactive resources effectively.
- Doing regular security checkups.
Solution: Collaborative governance with Syskit Point
At the end of the day, regular business users, managers, and content owners have the best knowledge and experience regarding who should access their content and be in their workspaces.
With them on your side, your IT team can catch their breath and focus on improving and developing your business.
Syskit Point empowers non-IT business users to check their workspaces at any time and verify internal and external user permissions, memberships, and sharing. And then easily manage all of it, without creating new IT tickets.
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How Syskit Point helps admin and IT professionals
It takes an entire crew to run a tight ship. But before that, all it takes is a few policies and process setups made by admins – Syskit Point, with its intuitive interface, will take care of the rest.
With Syskit Point, admins can quickly achieve the following:
Create provisioning templates
Create multiple provisioning templates with different approval scenarios for your end users to choose from when creating new workspaces.
Set periodic review policies
Set a periodic review policy for content owners with external sharing in their workspaces – confirm whether the specified level of sharing is okay, and change or remove it if not.
Set policies depending on your need
Set up various policies for ownership, guest expiration, and orphaned workspace cleanup.
Create custom approval processes
Create a custom access request approval process – the users included, and if it should be automated.
Define the access users can request
Define what kind of access users can request per workspace type – members, users, and visitors.
How Syskit Point helps non-IT business users
See all the details
Check workspaces at any time to see members, content, and how it is being shared, and generate detailed reports.
Define workspaces
Specify the purpose or sensitivity of each workspace, depending on the workspace needs and how they see fit.
Configure alerts
Configure alerts for their teams, groups, and sites to help ensure the security of sensitive data without any additional administrative rights.
Easily join workspaces
With Syskit Point, business users with no IT background can easily manage what once was a completely undecipherable and complex system, and achieve the following:
Syskit Point was everything we needed, right from the beginning: clear, intuitive, and super easy to use. It was a way better match than any other tool, not only from the financial aspect but technical as well.
Anton Dorfmann
CMS & Collaboration Manager at Loacker
Drive effective IT-business user collaboration with Syskit Point
Empower managers and content owners, capitalize on their knowledge and experience and lighten your IT team's daily load.
You’re just a few quick steps away from getting a 100% real experience of powerful Microsoft governance. No credit card is required, and it only takes a few minutes to start.