This article describes the issue of service not being able to read Active Directory properties for group SID(s).

Service was unable to read Active Directory properties

Problem

While loading a SharePoint farm the following error message was displayed in the event log:

The service was unable to read Active Directory properties for Group SID(s):’Group Name’. Check Service permissions.

Solution

The user running the application needs to be added to the Account Operators Group in order to be able to load the Group properties.

  1. Run your Domain Controller server.
  2. Navigate to Start > Administrative Tools > Active Directory Users and Groups.
  3. Find the user that is running SPDocKit on the user list.
  4. Right-click on it and select Properties.
  5. Find the Member of tab and click on the Add button.
  6. Type in Account Operators and click Apply/OK.