This article explains how to resolve the Orphaned Resources policy violation in SysKit Point.
Orphaned Resources
This article shows how you can resolve the Orphaned Resources policy violation triggered when SysKit Point detects that Microsoft Teams and Microsoft 365 Groups don’t have active owners.
In both cases, SysKit Point will send you an e-mail that will guide you through the process of resolving the policy violation.
Below, both cases are separately explained in more detail.
1-Stage Process
Policy Violation E-Mail
SysKit Point sends you an e-mail asking you to assign new owners when Microsoft Teams or Microsoft 36 Groups are detected that have no active owners.
You can find the following information in the e-mail:
- Microsoft Teams or Microsoft 365 Group where the policy violation was detected (1)
- Due date to resolve the policy violation (2); you have 15 workdays to resolve the policy violation
- Resolve button (3) that takes you to SysKit Point, where you can resolve the policy violation
Policy Violation Task
Along with the e-mail, SysKit Point creates a policy violation task that provides you with all information and actions needed to resolve the policy violation. The following is available on the task screen if you were selected to assign new owners:
- List of current members along with Search to help you filter out specific ones (1)
- Promote to Owner action (2); once clicked, an appropriate message appears next to the promoted user along with the Undo action (3)
- Add New Owner action (4); to add a new owner, start typing the user's name in the input field; once you select a user, confirm your addition by clicking the Add New Owner link; once clicked, an appropriate message is displayed for the user, along with the Undo action (5)
- Activity Timeline (6) showing all steps in the automated workflow
- Archive button (7) that enables you to Archive the Microsoft Team or Microsoft 365 Group
- Delete button (8) that enables you to Delete the Microsoft Team or Microsoft 365 Group
- Resolve button (9) that gets enabled when you promote members to owners or add new ones to comply with the company policy; once clicked, a dialog opens, enabling you to input a comment and resolve the policy violation
Policy Violation Resolved
After you resolve the policy violation, the History screen opens, giving you an overview of all actions performed within the workflow.
After you resolve the policy violation, a confirmation e-mail is sent to all users that were assigned with the task, showing the following information:
- Microsoft Teams or Microsoft 365 Group where the policy violation was resolved (1)
- Who and when (2) resolved the policy violation
- View Details button (3) that opens the History screen in SysKit Point showing all the activities that were performed within the automated workflow
2-Stage Process
Members’ Policy Violation E-Mail
In the first stage, if you are a member of the team/group that has no owners, you will receive an e-mail asking you to suggest new owners.
You can find the following information in the e-mail:
- Microsoft Teams or Microsoft 365 Group where the policy violation was detected (1)
- Due date to resolve the policy violation (2); you have 15 workdays to resolve the policy violation
- Resolve button (3) that takes you to SysKit Point, where you can resolve the policy violation
Click the Resolve button to open the policy violation task in SysKit Point.
Members’ Policy Violation Task
Along with the e-mail, SysKit Point creates a policy violation task that provides you with all information and actions needed to resolve it within SysKit Point. The following is available on the task screen:
- List of current members along with Search to help you filter out specific ones (1)
- Suggest action (2); once clicked, an appropriate message appears next to the suggested user along with the Undo action (3)
- Suggest New Owner action (4); to suggest a new owner, start typing the user's name in the input field; once you select a user, confirm your addition by clicking the Suggest New Owner link; once clicked, an appropriate message is displayed for the user, along with the Undo action
- Activity Timeline (5) showing all steps in the automated workflow
- Suggest Archive button (6) that enables you to suggest archiving the Microsoft Team or Microsoft 365 Group
- Suggest Delete button (7) that enables you to suggest deleting the Microsoft Team or Microsoft 365 Group
- Resolve button (8) that gets enabled when you suggest what to do with the team/group to comply with the company policy; once clicked, a dialog opens, enabling you to input a comment and resolve the policy violation
Members’ Policy Violation Task Resolved
After you resolve your task, the History screen opens, giving you an overview of all actions performed within the workflow so far.
In the second stage of the process, if you are defined to approve members' suggestions for the team/group that has no owners, you will receive an e-mail asking you to assign new owners and resolve the policy violation.
You can find the following information in the e-mail:
- Microsoft Teams or Microsoft 365 Group where the policy violation was detected (1)
- Due date to resolve the policy violation (2); you have 15 workdays to resolve the policy violation
- Resolve button (3) that takes you to SysKit Point, where you can resolve the policy violation
Click the Resolve button to open the policy violation task in SysKit Point.
Approvers’ Policy Violation Task
Along with the e-mail, SysKit Point creates a policy violation task that provides you with all information and actions needed to resolve the policy violation. The following is available on the task screen:
- Number of votes from members for each option (1)
- Promote to Owner action (2); once clicked, an appropriate message appears next to the promoted user along with the Undo action
- Add New Owner action (3); to add a new owner, start typing the user's name in the input field; once you select a user, confirm your addition by clicking the Add New Owner link; once clicked, an appropriate message is displayed for the user, along with the Undo action (4)
- Archive action (5) that enables you to archive the Microsoft Team or Microsoft 365 Group
- Delete action (6) that enables you to delete the Microsoft Team or Microsoft 365 Group
- Ignore Policy button (8) that enables you to disregard the company policy in case there is a valid reason to do so; if ignored, no further e-mails will be sent or tasks created for the next 180 days
- Resolve button (9) that gets enabled when you promote members to owners or add new ones to comply with the company policy; once clicked, a dialog opens, enabling you to input a comment and resolve the policy violation
Policy Violation Resolved
After you resolve the policy violation, the History screen opens, giving you an overview of all actions performed within the workflow.
After you resolve the policy violation, a confirmation e-mail is also sent to all users that were assigned with the task, showing the following information:
- Microsoft Teams or Microsoft 365 Group where the policy violation was resolved (1)
- Who and when (2) resolved the policy violation
- View Details button (3) that opens the History screen in SysKit Point, showing all the activities that were performed within the automated workflow
Policy Violation Ignored
After you ignore the policy violation, the history screen opens, as shown in the image below.