This article describes how we use the Consensus Assessments Initiative Questionnaire Lite (CAIQ-Lite) to assess our security posture and provide transparency for security control.

Security Self Assessment Questionnaire

We use the Consensus Assessments Initiative Questionnaire Lite (CAIQ-Lite) from the Cloud Security Alliance as a baseline mechanism to express our security posture in real terms and provide security control transparency.

We've made this publicly available to help customers assess our security posture for their vendor management initiatives. Please contact us if you have any questions or concerns.

CategoryControl HeadingOriginal IDQuestionAnswerComments
Application & Interface SecurityInterface Security Application SecurityAIS-01.2Do you use an automated source code analysis tool to detect security defects in code prior to production?YesWe run automated tests that are enforced by Azure DevOps. We use two kinds of checks for all code: • Static code analysis (SAST) – for this, we use SonarCloud https://sonarcloud.io/features. It is integrated straight into the DevOps with Pull Request decoration making sure bugs are highly visible and preventing the merge to the main branches. All issues are resolved before the code can reach the main branch, and we currently have no bugs, vulnerabilities or security hotspots inside our main branch. • Software Composition Analysis (SCA) – we regularly scan our code for known vulnerabilities using OWASP Dependency-check. The tool uses the National Vulnerability Database in the background. Our policy is to fix the highest severity (Critical, High) items ASAP and release a new product update.
Policy InterfaceAIS-01.5(SaaS only) Do you review your applications for security vulnerabilities and address any issues prior to deployment to production?YesWe perform manual reviews alongside automated testing. All code changes go to pull requests that require two reviews other than the creator to approve. All defects found during testing are prioritized and fixed before going to production. We also subject our platform to third-party penetration testing annually.
Customer Access RequirementsAIS-02.1Are all identified security, contractual, and regulatory requirements for customer access contractually addressed and remediated prior to granting customers access to data, assets, and information systems?YesWe provide full details of this via our customer agreement, terms of use and privacy policy on our website.
Data IntegrityAIS-03.1Does your data management policies and procedures require audits to verify data input and output integrity routines?YesData integrity is checked and audited via extensive end-to-end tests, human review, and penetration testing.
Audit Assurance & ComplianceIndependent AuditsAAC-02.1Do you allow tenants to view your SOC2/ISO 27001 or similar third-party audit or certification reports?YesYes, available on our website: https://downloads.syskit.com/support/SYSKIT-ISO-27001.pdf, https://downloads.syskit.com/support/SYSKIT-ISO-9001.pdf. We do not provide security reports to external companies.
Independent AuditsAAC-02.2Do you conduct network penetration tests of your cloud service infrastructure at least annually?YesPerformed by a third-party annually on both internal and external network security.
Independent AuditsAAC-02.3Do you conduct application penetration tests of your cloud infrastructure regularly as prescribed by industry best practices and guidance?YesPerformed by a third-party annually. All suggested improvements from the last penetration test were implemented.
Information System Regulatory MappingAAC-03.1Do you have a program in place that includes the ability to monitor changes to the regulatory requirements in relevant jurisdictions, adjust your security program for changes to legal requirements, and ensure compliance with relevant regulatory requirements?YesOur legal and security teams are ensuring all existing and new processes are compliant with the regulatory landscape.
Business Continuity Management & Operational ResilienceBusiness Continuity TestingBCR-02.1Are business continuity plans subject to testing at planned intervals or upon significant organizational or environmental changes to ensure continuing effectiveness?YesWe review our business continuity plan on an annual basis and make changes to our internal policies.
PolicyBCR-10.1Are policies and procedures established and made available for all personnel to adequately support services operations’ roles?YesWe continuously update our customer documentation, internal documentation and staff training materials. Our engineers rotate into support roles on a regular basis to ensure that everybody is clear on how to support our customers and services.
Retention PolicyBCR-11.1Do you have technical capabilities to enforce tenant data retention policies?YesWe are able to set this inside our platform.
Retention PolicyBCR-11.3Have you implemented backup or recovery mechanisms to ensure compliance with regulatory, statutory, contractual or business requirements?YesWe have on-site backups retained for up to two weeks and off-site backups retained for at least six months.
Retention PolicyBCR-11.7Do you test your backup or redundancy mechanisms at least annually?YesYes, on a scheduled basis, depending on the system criticality, at least once a year.
Change Control & Configuration ManagementUnauthorized Software InstallationsCCC-04.1Do you have controls in place to restrict and monitor the installation of unauthorized software onto your systems?YesYes, we have a central SCCM and Intune platform used for the installation of new software.
Data Security & Information Lifecycle ManagementE-commerce TransactionsDSI-03.1Do you provide standardized (e.g., ISO/IEC) non-proprietary encryption algorithms (3DES, AES, etc.) to tenants in order for them to protect their data if it is required to move through public networks (e.g., the Internet)?YesAll communications are encrypted; our platform enforces TLS 1.2 and uses HTTPS for secure connections with the browser.
E-commerce TransactionsDSI-03.2Do you utilize open encryption methodologies any time your infrastructure components need to communicate with each other via public networks (e.g., Internet-based replication of data from one environment to another)?YesAll communications are encrypted; our platform enforces TLS 1.2 and uses HTTPS for secure connections with the browser.
Nonproduction DataDSI-05.1Do you have procedures in place to ensure production data shall not be replicated or used in non-production environments?Yes
Secure DisposalDSI-07.1Do you support the secure deletion (e.g., degaussing/cryptographic wiping) of archived and backed-up data?Not ApplicableData is stored on Azure; therefore, secure deletion can be requested per Microsoft's customer data protection policy. Note that as our platform and all of the data resides in the Customer's Azure subscription, they will need to put in that request.
Secure DisposalDSI-07.2Can you provide a published procedure for exiting the service arrangement, including assurance to sanitize all computing resources of tenant data once a customer has exited your environment or has vacated a resource?YesIf customers would like to stop using our platform, Customer is required to delete their resource group where our platform is deployed inside their Azure subscription.
Datacenter SecurityAsset ManagementDCS-01.2Do you maintain a complete inventory of all of your critical assets located at all sites/ or geographical locations and their assigned ownership?YesWe keep an inventory of our assets and perform an annual inventory review.
Controlled Access PointsDCS-02.1Are physical security perimeters (e.g., fences, walls, barriers, guards, gates, electronic surveillance, physical authentication mechanisms, reception desks, and security patrols) implemented for all areas housing sensitive data and information systems?YesYes, both Office spaces and the Datacenter are protected by standard physical methods, i.e. security personnel, card access, cameras, a formal announcement of arrival, etc.
User AccessDCS-09.1Do you restrict physical access to information assets and functions by users and support personnel?Yes
Encryption & Key ManagementKey GenerationEKM-02.1Do you have a capability to allow creation of unique encryption keys per tenant?YesThis feature is provided by Azure. Note that the platform is hosted in Customer Azure subscription, which is outside of our control.
EncryptionEKM-03.1Do you encrypt tenant data at rest (on disk/storage) within your environment?YesOur platform uses cloud services in Azure to store data, specifically Azure SQL and Cosmos DB. SQL Server uses Transparent data encryption (TDE), https://docs.microsoft.com/en-us/azure/azure-sql/database/transparent-data-encryption-tde-overview?tabs=azure-portal. Azure Cosmos also support encryption at rest, https://docs.microsoft.com/en-us/azure/cosmos-db/database-encryption-at-rest. The entire database is encrypted, and the algorithm used is AES-256. Note that data resides in the Customer Azure subscription.
Governance and Risk ManagementBaseline RequirementsGRM-01.1Do you have documented information security baselines for every component of your infrastructure (e.g., hypervisors, operating systems, routers, DNS servers, etc.)?YesYes, done by both internal IT Team and external third party.
PolicyGRM-06.1Are your information security policies and procedures made available to all impacted personnel and business partners, authorized by accountable business role/function and supported by the information security management program as per industry best practices (e.g., ISO 27001, SOC 2)?YesYes, as per ISO 27001 and ISO 9001 compliance standards.
Policy EnforcementGRM-07.1Used for third-party app integration.YesThese actions are covered and enforced by our Employment contracts.
Policy ReviewsGRM-09.1Do you notify your tenant's when you make material changes to your information security and/or privacy policies?YesEach Customer is assigned a dedicated Customer success manager responsible for sending important notifications, including these.
Policy ReviewsGRM-09.2Do you perform, at minimum, annual reviews to your privacy and security policies?Yes
Human ResourcesAsset ReturnsHRS-01.1Upon termination of contract or business relationship, are employees and business partners adequately informed of their obligations for returning organizationally-owned assets?YesWe have defined procedures for returning assets employees need to adhere to.
Background ScreeningHRS-02.1Pursuant to local laws, regulations, ethics, and contractual constraints, are all employment candidates, contractors, and involved third parties subject to background verification?YesAll new hires are subject to CV/resume checks and criminal record/convictions checks. These are the only background checks we are allowed to perform under our law.
Employment AgreementsHRS-03.1Do your employment agreements incorporate provisions and/or terms in adherence to established information governance and security policies?Yes
Employment TerminationHRS-04.1Are documented policies, procedures, and guidelines in place to govern change in employment and/or termination?Yes
Training / AwarenessHRS-09.5Are personnel trained and provided with awareness programs at least once a year?YesUpon arrival, all new hires have a brief security training regarding company policy, ISO standards and information security. Beyond that, we send out constant safety advice to all employees with education and policies on how to use information systems safely.
Identity & Access ManagementAudit Tools AccessIAM-01.1Do you restrict, log, and monitor access to your information security management systems (e.g., hypervisors, firewalls, vulnerability scanners, network sniffers, APIs, etc.)?YesOnly a limited number of authorized users have admin access to restricted systems.
Audit Tools AccessIAM-01.2Do you monitor and log privileged access (e.g., administrator level) to information security management systems?Yes
User Access PolicyIAM-02.1Do you have controls in place ensuring timely removal of systems access that is no longer required for business purposes?Yes
Policies and ProceduresIAM-04.1Do you manage and store the identity of all personnel who have access to the IT infrastructure, including their level of access?Yes
Source Code Access RestrictionIAM-06.1Are controls in place to prevent unauthorized access to your application, program, or object source code and assure it is restricted to authorized personnel only?Yes
Source Code Access RestrictionIAM-06.2Are controls in place to prevent unauthorized access to tenant application, program, or object source code and assure it is restricted to authorized personnel only?Yes
User Access Restriction / AuthorizationIAM-08.1Do you document how you grant, approve and enforce access restrictions to tenant/customer credentials following the rules of least privilege?Yes
User Access ReviewsIAM-10.1Do you require a periodical authorization and validation (e.g., at least annually) of the entitlements for all system users and administrators (exclusive of users maintained by your tenants), based on the rule of least privilege, by business leadership or other accountable business role or function?Yes
User Access RevocationIAM-11.1Is timely deprovisioning, revocation, or modification of user access to the organizations systems, information assets, and data implemented upon any change in status of employees, contractors, customers, business partners, or involved third parties?Yes
Infrastructure & Virtualization SecurityAudit Logging / Intrusion DetectionIVS-01.1Are file integrity (host) and network intrusion detection (IDS) tools implemented to help facilitate timely detection, investigation by root cause analysis, and response to incidents?Not ApplicableOn-premise servers are covered by quick RTO, multiple backups, warranties in case of hardware failure etc. However, the majority of our production infrastructure is in the Azure cloud, and we rely on procedures implemented by Microsoft.
Audit Logging / Intrusion DetectionIVS-01.2Is physical and logical user access to audit logs restricted to authorized personnel?Yes
Audit Logging / Intrusion DetectionIVS-01.5Are audit logs reviewed on a regular basis for security events (e.g., with automated tools)?Yes
Clock SynchronizationIVS-03.1Do you use a synchronized time-service protocol (e.g., NTP) to ensure all systems have a common time reference?Yes
OS Hardening and Base ControlsIVS-07.1Are operating systems hardened to provide only the necessary ports, protocols, and services to meet business needs using technical controls (e.g., antivirus, file integrity monitoring, and logging) as part of their baseline build standard or template?Yes
Production / Non-Production EnvironmentsIVS-08.1For your SaaS or PaaS offering, do you provide tenants with separate environments for production and test processes?YesOur platform is deployed into the Customer's Azure subscription (in a dedicated resource group) and connected to a single tenant. The test environment is not provided by SysKit by default, but if the Customer has a test tenant, we offer the option to expand the license to include a non-production tenant for 10% of the original license cost.
Production / Non-Production EnvironmentsIVS-08.3Do you logically and physically segregate production and non-production environments?YesEach platform instance is deployed into a dedicated resource group and is connected to a single tenant ensuring separation between environments.
SegmentationIVS-09.1Are system and network environments protected by a firewall or virtual firewall to ensure business and customer security requirements?YesOur corporate network security is managed by our internal IT team and the third-party vendor. Our platform, by default, is deployed with a dedicated Virtual Network that is isolated from the rest of the Customer network. Frontend and Backend app services are accessible from the Internet, while the rest of Azure resources are secured behind firewalls and private connections. Customers are also free to implement additional security layers as needed.
VMM Security - Hypervisor HardeningIVS-11.1Do you restrict personnel access to all hypervisor management functions or administrative consoles for systems hosting virtualized systems based on the principle of least privilege and supported through technical controls (e.g., two-factor authentication, audit trails, IP address filtering, firewalls and TLS-encapsulated communications to the administrative consoles)?Yes
Wireless SecurityIVS-12.1Are policies and procedures established and mechanisms configured and implemented to protect the wireless network environment perimeter and to restrict unauthorized wireless traffic?Yes
Wireless SecurityIVS-12.2Are policies and procedures established and mechanisms implemented to ensure wireless security settings are enabled with strong encryption for authentication and transmission, replacing vendor default settings (e.g., encryption keys, passwords, SNMP community strings)?Yes
Wireless SecurityIVS-12.3Are policies and procedures established and mechanisms implemented to protect wireless network environments and detect the presence of unauthorized (rogue) network devices for a timely disconnect from the network?Yes
Interoperability & PortabilityAPIsIPY-01.1Do you publish a list of all APIs available in the service and indicate which are standard and which are customized?YesWe can send the list of APIs on request.
Mobile SecurityApproved ApplicationsMOS-03.1Do you have a policy enforcement capability (e.g., XACML) to ensure that only approved applications and those from approved application stores can be loaded onto a mobile device?NoWe haven't implemented an MDM solution for a few reasons: our size, the fact that we discourage our employees from using their mobile devices for work and that most of our systems require a full-size screen in order to be useful. However, this is an area that we're looking to make improvements on. We'll review the status of this at our next security compliance review.
Security Incident Management, E-Discovery, & Cloud ForensicsIncident ManagementSEF-02.1Do you have a documented security incident response plan?Yes
Incident ManagementSEF-02.4Have you tested your security incident response plans in the last year?Yes
Incident ReportingSEF-03.1Are workforce personnel and external business relationships adequately informed of their responsibility, and, if required, consent and/or contractually required to report all information security events in a timely manner?YesSysKit employees are trained in how to communicate incidents internally. In cases that affect a small subset of our customers, we may reach out directly to those affected customers.
Incident ReportingSEF-03.2Do you have predefined communication channels for workforce personnel and external business partners to report incidents in a timely manner adhering to applicable legal, statutory, or regulatory compliance obligations?Yes
Incident Response Legal PreparationSEF-04.4Do you enforce and attest to tenant data separation when producing data in response to legal subpoenas?Not ApplicableWe do not host the platform. Customer is hosting their own instance in their Azure subscription. Data is solely under the Customer's control and responsibility.
Supply Chain Management, Transparency, and AccountabilityIncident ReportingSTA-02.1Do you make security incident information available to all affected customers and providers periodically through electronic methods (e.g., portals)?Yes
Network / Infrastructure ServicesSTA-03.1Do you collect capacity and use data for all relevant components of your cloud service offering?Not ApplicableWe do not host the platform. Customer is hosting their own instance in their Azure subscription. Data is solely under the Customer's control and responsibility.
Third Party AgreementsSTA-05.4Do third-party agreements include provision for the security and protection of information and assets?Yes
Third Party AgreementsSTA-05.5Do you have the capability to recover data for a specific customer in the case of a failure or data loss?Not ApplicableWe do not host the platform. Customer is hosting their own instance in their Azure subscription. Data is solely under the Customer's control and responsibility.
Supply Chain MetricsSTA-07.4Do you provide tenants with ongoing visibility and reporting of your operational Service Level Agreement (SLA) performance?Not ApplicableWe do not host the platform. Customer is hosting their own instance in their Azure subscription. Data is solely under the Customer's control and responsibility.
Third Party AuditsSTA-09.1Do you mandate annual information security reviews and audits of your third party providers to ensure that all agreed upon security requirements are met?Not ApplicableWe do not host the platform. Customer is hosting their own instance in their Azure subscription. Data is solely under the Customer's control and responsibility.
Threat and Vulnerability ManagementAntivirus / Malicious SoftwareTVM-01.1Do you have anti-malware programs that support or connect to your cloud service offerings installed on all of your IT infrastructure network and systems components?YesAzure App Service is a managed platform. Microsoft Antimalware Client and Service is enabled by default on app service instances.
Vulnerability / Patch ManagementTVM-02.5Do you have a capability to patch vulnerabilities across all of your computing devices, applications, and systems?YesEmployees are required to use automatic updates on their company-owned devices.
Mobile CodeTVM-03.1Is mobile code authorized before its installation and use, and the code configuration checked, to ensure that the authorized mobile code operates according to a clearly defined security policy?Yes