As the impact of COVID-19 increases across the globe, I wanted to explain the steps we’re taking at SysKit to ensure continuity of customer service during the upcoming weeks. Speaking of our customer service, we have ensured our team works with maximum safety. We aim to maintain the level of service that our customers expect from us, as well as to ensure that we keep our people safe.
We have taken several steps to try and minimize the disruption over the upcoming period, including restricting business travel, encouraging best hygiene practices, and ensuring that people across all areas of our business are set up to work from outside the office.
Fortunately, we are a global business that is experienced in working with our customers remotely over the phone or email rather than in person; as a result, we expect little disruption to your experience with us. We’ve built a business over the last ten years that largely interacts with customers virtually – whether to try our products, get support, receive updates, or for any other way you might need support from SysKit.
We will continue to support customers, develop our products, and publish resources to help people working with our products. Aside from maintaining the same level of professionalism you are used to getting from us; we are also working on new features for our products.
This is a worrying time for everyone, but we hope with these measures in place, that you can rely on SysKit during this challenging period.